Account & Data Deletion

Last updated: July 23, 2026

You can request deletion of your account and personal data. This page explains how the deletion process works.

How to request

You can start a deletion request from the account settings inside the app or by writing to our data-protection email. You will be informed of the status once your request is received.

The deletion process

Once a request is received, your account is marked for deletion. You can cancel the request within a set period; after that, the account and related health data are deleted or anonymized.

Legal retention

Some data, such as payment and audit records, may be retained for legally required periods. This data contains no health data and, after deletion, is kept only for legal purposes.

Client data

Even if a dietitian's account is deleted, clients' rights over their own data are preserved and handled in accordance with the law.